Prominent Edge
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Your trusted partner for Open Source GIS Support.

Prominent Edge offers Open Source geospatial software support packages to help organizations design, build, deploy, maintain and optimize enterprise-class spatial data infrastructures and applications.

3D Rendering of the Earth

Basic

The most important support functions that provide your team access to a trusted partner.

Software Access
Access distributions checkmark
Technical Support
Support Contacts 1
Bug Fixes (Annual) 6
Email Support checkmark
Telephone Support
Normal Contact Hours checkmark
Maximum Response Time 2 Days
24/7 Email/Phone Support Option
Prominent Edge Customer Portal checkmark
Supported Software & Configurations
Environments/Configurations 1
Docker Support checkmark
Java Containers Tomcat, Jetty
Security Feature Integrations
Default Distribution Options checkmark
Clustered and High-Availability Environments
Supported Database Connectors PostGIS
Supported Operating Systems checkmark
Services
Professional Service Hours
Traning / Kickstarter Hours
Related Software Support
QGIS

Standard

Enhanced collaboration, professional services and support for high performing teams.

Software Access
Access distributions checkmark
Technical Support
Support Contacts 2
Bug Fixes (Annual) 12
Email Support checkmark
Telephone Support checkmark
Normal Contact Hours checkmark
Maximum Response Time 2 Days
24/7 Email/Phone Support Option
Prominent Edge Customer Portal checkmark
Supported Software & Configurations
Environments/Configurations 1
Docker Support checkmark
Java Containers Tomcat, Jetty
Security Feature Integrations LDAP, AD
Default Distribution Options checkmark
Clustered and High-Availability Environments
Supported Database Connectors Basic +
Supported Operating Systems checkmark
Services
Professional Service Hours 40
Traning / Kickstarter Hours 4
Related Software Support
QGIS checkmark

Enterprise

The highest level of support for teams who are building enterprise-class solutions based on Open Source GIS.

Software Access
Access distributions checkmark
Technical Support
Support Contacts 3
Bug Fixes (Annual) Unlimited
Email Support checkmark
Telephone Support checkmark
Normal Contact Hours checkmark
Maximum Response Time 4 Hours
24/7 Email/Phone Support Option
Prominent Edge Customer Portal checkmark
Supported Software & Configurations
Environments/Configurations 1
Docker Support checkmark
Java Containers Tomcat, Jetty
Security Feature Integrations LDAP, AD, PKI
Default Distribution Options checkmark
Clustered and High-Availability Environments checkmark
Supported Database Connectors Standard +
Supported Operating Systems checkmark
Services
Professional Service Hours 80
Traning / Kickstarter Hours 8
Related Software Support
QGIS checkmark
CONTACT US FOR PRICING

Why Prominent Edge?

We are obsessively focused on geospatial technology which makes us a somewhat unique company. In fact, most of our work is with other technology companies who look to us as trusted partners who can lend them expertise that's not easily found in-house. Our team members are active participants in the communities that develop the projects we support. We listen carefully, are platform-agnostic, and look to afford the most value we can to our clients.

Get the support you need

We have deep expertise across the entire ecosystem of Open Source geospatial tools including PostGIS, GeoServer, QGIS, OpenLayers, MapBox and the foundational libraries that they are based on. Our team is ready to assist your organization with the process of selecting the right tools for the job, building solutions based on Open Source GIS and ensuring that they are always available for your users.