Your trusted partner for Open Source GIS Support.

Prominent Edge offers Open Source geospatial software support services to help organizations design, build, deploy, maintain and optimize enterprise-class spatial data infrastructures and applications.

3D Rendering of the Earth

Get the support you need

We have deep expertise across the entire ecosystem of Open Source geospatial tools including PostGIS, GeoServer, QGIS, OpenLayers, MapBox and the foundational libraries that they are based on. Our team is ready to assist your organization with the process of selecting the right tools for the job, building solutions based on Open Source GIS and ensuring that they are always available for your users.

Why Prominent Edge?

We are obsessively focused on geospatial technology which makes us a somewhat unique company. In fact, most of our work is with other technology companies who look to us as trusted partners who can lend them expertise that’s not easily found in-house. Our team members are active participants in the communities that develop the projects we support. We listen carefully, are platform-agnostic, and look to afford the most value we can to our clients.

Compare.

Prominent Edge offers a set of support packages that enable organizations to design, build, deploy, optimize and maintain enterprise-class Spatial Data Infrastructure. These packages provide the support your team needs to feel confident delivering robust and reliable solutions for your users.

Basic

The most important support functions that provide your team access to a trusted partner.

Software Access
Access distributions
Technical Support
Support Contacts 1
Bug Fixes (Annual) 6
Email Support
Telephone Support
Normal Contact Hours
Maximum Response Time 2 Days
24/7 Email/Phone Support Option
Prominent Edge Customer Portal
Supported Software & Configurations
Environments/Configurations 1
Docker Support
Java Containers Tomcat, Jetty
Security Feature Integrations
Default Distribution Options
Clustered and High-Availability Environments
Supported Database Connectors PostGIS
Supported Operating Systems
Services
Professional Service Hours
Traning / Kickstarter Hours
Related Software Support
QGIS

Standard

Enhanced collaboration, professional services and support for high performing teams.

Software Access
Access distributions
Technical Support
Support Contacts 2
Bug Fixes (Annual) 12
Email Support
Telephone Support
Normal Contact Hours
Maximum Response Time 2 Days
24/7 Email/Phone Support Option
Prominent Edge Customer Portal
Supported Software & Configurations
Environments/Configurations 1
Docker Support
Java Containers Tomcat, Jetty
Security Feature Integrations LDAP, AD
Default Distribution Options
Clustered and High-Availability Environments
Supported Database Connectors Basic +
Supported Operating Systems
Services
Professional Service Hours 40
Traning / Kickstarter Hours 4
Related Software Support
QGIS

Enterprise

The highest level of support for teams who are building enterprise-class solutions based on Open Source GIS.

Software Access
Access distributions
Technical Support
Support Contacts 3
Bug Fixes (Annual) Unlimited
Email Support
Telephone Support
Normal Contact Hours
Maximum Response Time 4 Hours
24/7 Email/Phone Support Option
Prominent Edge Customer Portal
Supported Software & Configurations
Environments/Configurations 1
Docker Support
Java Containers Tomcat, Jetty
Security Feature Integrations LDAP, AD, PKI
Default Distribution Options
Clustered and High-Availability Environments
Supported Database Connectors Standard +
Supported Operating Systems
Services
Professional Service Hours 80
Traning / Kickstarter Hours 8
Related Software Support
QGIS
CONTACT US FOR PRICING

Have a question about support packages or pricing?

The Prominent Edge team is happy to answer any questions and help you through the process. Call us at (866) CALL-PE-1 or contact our team.

Looking to get started with GeoServer?

GeoServer is a robust, mature and stable Open Source GIS server platform that enables organizations to publish, share and process geospatial data in an interoperable way following Open Geospatial Consortium (OGC) standards. It provides a cost-effective path forward when migrating from costly proprietary systems and is used by organizations across the world.